Terms of service and privacy policy

BACKGROUND AND PURPOSE

At PBI Performance Products, Inc., (“PBI”) we value your privacy and want to make sure you understand how we handle your personal data and give you control over the collection and use of that data. Therefore, the security of such personal information (“personal data”) provided by visitors to our website (the “Site”) is a priority for us.

SCOPE

PBI  complies with the provisions of all applicable data protection laws, which regulate the collection, processing and use of personal data. This policy, which applies to the PBI website and its business, provides information about how we handle personal data.

SECURITY

PBI takes reasonable technical and organizational precautions to keep all information obtained from our online visitors secure against unauthorized access and use, and we periodically review our security measures.

This Site may contain “links” to other websites of affiliated companies and/or third parties. Although we attempt to only link to websites that share our high standards and respect for privacy, we do not monitor or control the information collected when you elect to access a third-party link. The treatment of personal data by the operators of third-party websites may be different from ours. Accordingly, we are not responsible for the content or the data privacy practices employed by other websites.

YOUR RIGHTS AS DATA SUBJECT

You have certain rights under the data protection laws. If you wish for PBI to delete your information collected, please contact us [email protected].

RETENTION PERIOD

PBI will delete all personal data, if the processing purpose no longer persists and no statutory periods for safekeeping oppose. If you do not agree with this Privacy Policy, please do not use this Site. We reserve the right to amend this policy at any time. Please check this page periodically for changes.

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about site usage, including the individual web pages that you view, websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.

“Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider (ISP), referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.

Additionally when you submit a contact form through the site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information that we collect generally to communicate with you; and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Google Analytics to help us understand how our customers use the site; click here to read more about how Google uses your Personal Information. You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada, the United States, South Korea and Hong Kong.

DATA RETENTION

When you submit a contact form through the Site, we will retain your Contact Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at [email protected].